Guest Review
Feedback left by a guest after their stay, typically including a star rating and written comments. Reviews are the primary trust signal in vacation rentals — properties with more positive reviews rank higher in search results and convert browsers to bookers at higher rates. On Airbnb, both hosts and guests leave reviews within 14 days of checkout.
Example
A host maintains a 4.9 average rating by sending a pre-checkout message asking guests to report any issues before they leave, resolving problems before they become negative reviews.
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