Guest Emails

Keep every guest informed. Automatically.

Automated emails for your direct bookings handle confirmations, check-in instructions, and follow-ups so you don't have to. Deliver a professional guest experience while saving hours every week.

Free to preview. No credit card until you launch.

My Airbnb Rental

Guest Emails

Booking Inquiry

Enabled

Schedule: Immediately upon Booking Inquiry

Booking Confirmation

Enabled

Schedule: Immediately upon Booking Confirmation

Check-in Reminder

Enabled

Schedule: Approximately 48 hours before check-in

Check-in Today

Enabled

Schedule: 5 hours before check-in time

Check-out Reminder

Enabled

Schedule: 8:00 AM on the check-out date

Leave a Review

Enabled

Schedule: 5:00 PM on the check-out date

A website alone isn't enough.

You can launch a direct booking site on WordPress, Wix, or another platform. But then what? You're still manually sending confirmations, check-in instructions, and follow-ups. Going direct means more than just a website. You need the systems to support the entire guest experience.

The Solution

Set it once. Send it always.

Guest Emails automatically sends the right message at the right time. Booking confirmed? They get an email. Check-in tomorrow? They get directions and details. Checkout complete? They get a thank you and review request.

Customize each template with your brand, your voice, and your property details. Dynamic fields pull in guest names, check-in dates, and property info automatically. Every email feels personal without any manual effort.

Puget Sound Cabin
Book Direct

Bremerton, Washington

Puget Sound Cabin

Cozy waterfront retreat with stunning sound views and private beach access.

Confirmation sent

with stay details

8

email types included

0

setup required

ways to market to guests

How It Works

They just work. Out of the box.

Guest emails are enabled by default. Every booking, check-in, and checkout is covered automatically. Customize if you want, or just let them run.

1

Emails are already on.

Confirmations, check-in reminders, checkout instructions, and review requests are enabled from day one.

2

Customize if you want.

Edit any template to add your property details, check-in instructions, or local recommendations.

3

Guests stay informed.

Every direct booking triggers the right emails at the right time. No setup, no copying, no forgetting.

Every Touchpoint Covered

The complete guest journey.

Booking inquiry, confirmation, cancellation, modification, check-in reminder, check-in day, checkout reminder, and review request. Every email is pre-built and ready to go.

8 Email types included
0 Setup required

Customizable

Make them yours.

Every template works out of the box, but you can edit any detail. Add check-in instructions, WiFi passwords, local tips, or house rules.

Guest names, dates, and property info auto-filled
Add your own check-in details and house rules
Preview every email before it goes out

Promo Emails

Market to your guest list.

Every direct booking builds your guest directory. Use it to send promos, announce new properties, or bring guests back with special offers.

Seasonal discounts

Fill slow periods with targeted offers to past guests who already trust you.

New property announcements

Let your best guests be the first to know when you add a new listing.

SM

To: Sarah Mitchell

sarah.m@email.com

Welcome back! 15% off your next stay

Hi Sarah, we loved having you at the cabin last month. Here's a special code for your next visit...

Use code

WELCOME15

Sent
"My account manager was outstanding! He patiently walked me through how to make the changes I was hoping to make. He is an excellent listener and patient teacher."

BrendaLee F.

Verified Review

Human Support

Help when you need it.

Building your direct booking business is a journey. Our team is here to help with setup, strategy, and any questions along the way.

Live chat
Email support
Help center
Futurestay customer support team member

10yrs

Helping hosts go direct

100k+

Reservations managed

$100M+

Direct bookings processed

"Futurestay is the easy button for STR owners.

You don't need tech skills. You don't need a team. You just need 5 minutes and a willingness to earn more."

30K+

Community Members

Top 40

STR Influencer 2025

Stacy St. John

Stacy St. John

Founder, TheSTRCollective

Automate the essentials. Market to your guests.

Set up your email templates once and let automation handle the rest. Then use your guest list to send promos and bring them back for more.

Start Free Trial

14-day free trial. No credit card until you launch.

Built-In Partners

Airbnb
Google
Hopper
Stripe
AirDNA
PriceLabs
Waivo
Turno
Airbnb
Google
Hopper
Stripe
AirDNA
PriceLabs
Waivo
Turno

Frequently asked questions.

What emails can I automate?

Booking confirmation, pre-arrival instructions, check-in reminders, checkout reminders, and post-stay follow-ups.

Can I customize the templates?

Yes, every template is fully customizable with your own copy, logo, and dynamic fields.

Do automated emails work for Airbnb bookings?

Guest Emails are designed for direct bookings. Airbnb handles communication through their own system.

Can I send different emails for different properties?

Yes, create property-specific templates with unique check-in instructions and local recommendations.

What if I want to send a manual email?

You can always email guests directly from your Guest Directory.

Will guests see these as automated?

No, emails come from your brand with personalized details.