Guest Communication

All messaging between a host and guest before, during, and after a stay. Effective guest communication includes booking confirmation, pre-arrival instructions, check-in details, mid-stay check-ins, and post-stay review requests. Automated messaging tools can handle routine communications while maintaining a personal touch.

Example

A host sets up automated emails that send check-in instructions 24 hours before arrival, a welcome message on check-in day, and a review request the morning after checkout.

View All Terms

Built for Hosts

Put this knowledge to work.

Futurestay gives you everything you need to manage your rentals, take direct bookings, and grow your business without the platform fees.

Start Free Trial See How It Works

14-day free trial. No credit card until you launch.